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FAQ Category: Customer Portal

Why don’t I see the kits I signed up for in the Customer Portal?

If your kit is not in the customer portal, chances are it was not fully processed. Please contact NAPT staff to check the details for your request.

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Does NAPT follow PT plans created in the Customer Portal?

Organizations can create a Proficiency Testing (PT) Plan directly within their NAPT Customer Portal. Upon request, NAPT staff are available to assist with the development a PT plan. This is a collaborative process, usually involving a review of the organization’s scope of accreditation and the use of planning tools available in the portal.  Once a proposed […]

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